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How bet338 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and what we do with it.

Account data protectionJazzCash & Easypaisa payment dataCookie and device dataYour right to request changesSecure data retention
bet338 How bet338 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your payment method details — whether you deposit via JazzCash, Easypaisa or Raast — are handled through the respective payment rail's own verification layer and are not stored as raw card or wallet credentials on our side. Account access uses OTP verification tied to your registered mobile number, adding a second check before any session opens.

Encrypted Data in Transit

All data moving between your device and our servers is encrypted. This covers account login, wallet linking and any personal detail you update in your profile.

Payment Data Isolation

JazzCash, Easypaisa and Raast payment identifiers are handled by the respective payment gateway. We store only the transaction reference needed for account records.

Account Access Controls

OTP verification via your registered Pakistan mobile number is required at login. Any change to your registered email or phone triggers an additional confirmation step.

Data Retention and Deletion

We keep account data for as long as your account is active and for the period required by applicable rules. You can request deletion once your account is fully closed.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is held, want to request a correction, or need to ask about account deletion, our support team handles privacy requests directly. Raise your query through any of the channels below and include your registered account number so we can locate your record quickly.

Live Chat Open live chat from your account dashboard and select the privacy or data query option. Include your registered number for faster handling.
Email Support Send your data request or privacy query to our support email address shown in your account settings. We respond to data-related emails as a priority.
Account Help Centre Log into your bet338 account, go to Help, and raise a ticket under the Privacy and Data category. Track its status from the same page.

Common Questions About Your Privacy on bet338

These are the questions we hear most often about data, cookies and account privacy. If yours is not here, raise it through live chat or the Help Centre in your account.

We collect your name, email, Pakistan mobile number and payment identifiers for JazzCash, Easypaisa or Raast. We also log device and session data to keep your account secure.

No raw wallet credentials are stored on our side. Payment data passes through the respective gateway — JazzCash or Easypaisa — and we retain only the transaction reference for your account record.

Yes. Submit a data access request through live chat or the Help Centre in your account, quoting your registered account number. We will respond with the details we hold on file.

Open a ticket under Privacy and Data in your account Help Centre, or email support with your request. Corrections to registered details are processed after identity verification via your Pakistan mobile number.

We do not sell your data. We share it only where required to process a transaction — for example, confirming a Raast transfer — or where applicable rules require disclosure.

Cookies maintain your login session and remember preferences across mobile and desktop. You can adjust non-essential cookies in your browser settings, though session cookies are needed for your account to function correctly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.